SME360™ is a secure private enterprise artificial intelligence platform that enables organisations to deploy their own AI trained on internal documents, knowledge, policies and operational data. It allows teams to access accurate, organisation-specific intelligence instantly, improving productivity, operational efficiency and decision-making.

Unlike public AI platforms, SME360™ operates within a secured private environment dedicated to your organisation.

Your internal data, prompts and knowledge remain private and are not shared externally or used to train public AI models. SME360™ is trained specifically on your organisation’s information, enabling accurate and context-relevant responses aligned with your business.

SME360™ is designed for micro, small and medium enterprises, as well as growing organisations seeking to deploy private enterprise AI to improve operational efficiency, enhance team productivity and support scalable growth.

Yes. SME360™ operates within a secured private environment. Your organisation’s data remains private and is accessible only to authorised users within your organisation.

SME360™ does not share, sell or use your organisational data to train public AI systems.

Your organisation retains full ownership and control of all uploaded files, data and knowledge. SME360™ acts as a platform to securely process and reference your data to generate intelligent responses.

No. SME360™ does not share your organisational data with external organisations. Your AI environment is private and isolated.

SME360™ can be used across various operational areas, including:
- Customer service and enquiry handling
- Internal knowledge access and staff support
- SOP and policy referencing
- HR and employee guidance
- Sales and business development support
- Operational workflow assistance
- Training and onboarding support

Yes. SME360™ can be trained using your organisation’s internal documents, including SOPs, manuals, policies, contracts, product information and operational data. This enables SME360™ to provide responses tailored specifically to your organisation.

Yes. SME360™ supports multiple authorised users access via secured web login, allowing authorised users to access the platform from all locations.

Activation typically takes one (01) working day following account verification (eg: UEN for Singapore registered business entities). This includes provisioning your private AI environment and onboarding support.

Yes. SME360™ includes in-person onboarding and training to ensure your team can effectively use the platform. Dedicated support is provided to assist with onboarding, platform usage and ongoing optimisation.

Yes. SME360™ subscriptions have a minimum commitment period of three (03) months, billed monthly. This ensures proper deployment, onboarding and optimisation of your organisation’s AI environment.

A one-time setup fee of S$ 1,200.00 applies to provision your private enterprise AI environment. This fee is currently waived in support of Singapore enterprises under Budget 2026 digitalisation initiatives.

SME360™ enables instant access to organisational knowledge, reducing manual searching, improving response time and ensuring consistency across teams.

No. SME360™ is designed to assist and augment your workforce by improving efficiency and providing faster access to organisational intelligence. It enables employees to work more effectively, not replace them.

Forward-thinking organisations are deploying private enterprise AI to gain operational efficiency, improve customer experience and build competitive advantage. SME360™ enables organisations to securely deploy enterprise AI aligned with their operational needs.

SME360™ improves business performance by enabling faster decision-making, increasing workforce productivity, ensuring operational consistency, enhancing customer experience and supporting scalable growth through private enterprise artificial intelligence trained on your organisation’s internal knowledge.